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Frequently Asked Questions

  • 1. What payment methods do you accept?
    We accept a variety of payment methods, including: Credit and debit cards (Visa, MasterCard, American Express) PayPal Apple Pay Google Pay
  • 2. How do I track my order?
    Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status.
  • 3. What is your return policy?
    We offer a hassle-free policy: Items can be returned within 30 days of receipt. Items must be unworn, unwashed, and with all original tags attached. Please visit our Returns page for more details on the return process.
  • 4. How long does shipping take?
    Shipping times vary based on your location: Standard shipping: 5-7 business days Expedited shipping: 2-3 business days International shipping: 7-21 business days
  • 5. Do you offer international shipping?
    Yes, we ship to several countries worldwide. Shipping costs and delivery times may vary based on your location. Please check our Shipping Policy for more details.
  • 6. Can I change or cancel my order?
    If you need to change or cancel your order, please contact us as soon as possible. We can make changes if your order has not been processed yet.
  • 7. What if an item I want is out of stock?
    If an item is out of stock, you can sign up for restock notifications on the product page. We will notify you via email when it becomes available again.
  • 8. How do I care for my clothing items?
    Care instructions are included on each product page and on the garment tags. Generally we recommend: Washing in cold water. Avoid bleach. Tumble drying on low or air drying.
  • 9. Do you have a size guide?
    Yes, We provide a detailed size guide on our website to help you choose the right fit. If you are between sizes, we recommend sizing up for comfort.
  • 10. How can I contact customer service?
    You can reach us via email at aniselifestyle@icloud.com.
  • 11. Are there any promotions or discounts available?
    We frequently run promotions and discounts. Sign up for our newsletter to receive exclusive offers and updates on upcoming sales.
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